Services

IT Support

IT support, also known as technical support or computer support, is the process of providing assistance to people who encounter problems with their hardware or software. This type of service includes resolving IT-related issues, installing and configuring systems, diagnosing errors and other similar tasks.

IT Support also involves network maintenance which requires monitoring computer systems such as routers and switches for any potential network threats such as malicious viruses or malware threats from hackers.

IT Consulting

Let us make sure that technology is a driving force behind your business.

We’ll help you to move away from outdated applications, inefficient processes, and tedious day-to-day tasks and make the most of the latest IT capabilities.

We strive to present you with a comprehensive, easy-to-understand roadmap that links technology with your short-term and long-term business goals. Our mission is to gain insight into your company and structure to offer the best possible counsel and direction for your individual needs.

We don’t just provide a short-term solution to your IT issues.

Our experts will prioritize long-term maintenance and preventive problem-solving. By providing IT strategy consulting services, we aim to ensure that your company moves continuously in the right direction.

After we understand your business, current IT system, and goals, we’ll work closely with you to create a roadmap to ensure long-term success.

Managed IT Solutions

Managed IT services are tasks handled by a third party, frequently in the context of business information technology services. The managed services model is a way to offload general tasks to an expert in order to reduce costs, improve service quality, or free internal teams to do work that’s specific to their business.

Customers or end-users only pay for the services they require and can increase or decrease their service tier based on business needs and demand. End users pay for off-site services, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more.

Managed services can be good for teams that don’t have the time, skills, or experience internally to manage certain business functions on their own or choose to focus their efforts on other initiatives.

Technology Assessment

We frequently overlook the fact that software is merely a tool. It’s a tool made to make the work you do easier, faster, and more effectively. But just like any tool, if you use the incorrect one, you won’t get the desired results. Even the most expensive screwdriver in the world won’t be very effective at hammering nails in. To ensure that you have the appropriate tool for the job, it is absolutely essential to conduct a thorough technology assessment.

First, a technology assessment greatly increases the likelihood that you will find a solution that meets your needs and operating environment. We frequently recognize when we have a problem and can picture the ideal situation our technology solution will lead us to. It is difficult to know how to get there, though, as it is simple to mistake a problem’s symptoms for its underlying cause. So, instead of addressing the root cause, you end up treating the “symptom” with a (possibly expensive) piece of technology. By forcing you to both identify the right problem and solve it in the right way, a structured process for evaluating and choosing a technology solution can assist you in overcoming this issue, lowering risks, and achieving your true objective.
Things change quickly, not just in the technological world but also in society at large and within organizations. Addressing that change typically takes place in small steps that frequently result in a less-than-ideal overall picture. A technology assessment is a crucial chance to pause, take stock, and determine where you are—for instance, where security vulnerabilities exist, where systems could communicate more effectively, and where you can streamline. When all is said and done, you will have all the information you require to better align your business processes with the tools your teams utilize every day. You are in a better position to accomplish your goals and satisfy both customers and staff.

Network Cabling

Whether you have an existing business or building a new one, we can make sure you have the network cabling you need.

Cable is the medium through which information usually moves from one network device to another. There are several types of cable which are commonly used with LANs. In some cases, a network will utilize only one type of cable, other networks will use a variety of cable types. The type of cable chosen for a network is related to the network’s topology, protocol, and size. Understanding the characteristics of different types of cable and how they relate to other aspects of a network is necessary for the development of a successful network.

How Cabling Works
There are two basic types of cabling used in LAN networking environments:

Copper cabling, which consists of insulated copper conductors that transmit signals using electrical voltages and currents. Copper cabling can be either coaxial cabling (such as thinnet or thicknet) that is used mainly in industrial environments, or the more commonly employed twisted-pair cabling. Twisted-pair cabling comes as either unshielded twisted-pair (UTP) cabling (commonly used in Ethernet or Fast Ethernet environments) or the less common shielded twisted-pair (STP) cabling (employed for token ring networks and sometimes for Gigabit Ethernet installations). Copper cabling is mainly used for shorter cable runs such as horizontal cable runs between wiring closets and wall plates in work areas, for patch cables, and for equipment interconnects.

Fiber-optic cabling, which is made of glass strands that transmit signals as light waves or pulses. Fiber-optic cabling can be either single-mode, which is used for the longest cable runs, or multimode, which has a much higher carrying capacity. Fiber-optic cabling is generally used for backbone cable runs such as vertical rises in buildings and building-to-building interconnects on a campus, for high-speed interconnects between networking devices in a wiring closet, and for connections to high-speed servers and workstations.

Intuit QuickBooks and Lacerte Support

We specialize in providing support with the bookkeeping and accounting software Intuit QuickBooks and Lacerte. Many IT Support companies are not able to provide assistance with specialized software. We pride ourselves in being able to troubleshoot and provide technical support for our small businesses that utilize these softwares.

Cloud Solutions

Businesses can benefit from the scalability, performance, and security that cloud computing offers by utilizing managed cloud services rather than hiring an internal cloud architect or engineer. Someone needs to oversee infrastructure, technical support, and challenging tasks like cloud cost optimization, just like with your on-premise servers. You can fully utilize a team of cloud experts, architects, and engineers to streamline your cloud journey with managed cloud services, saving you the hassle and complexity of doing it yourself.

Managed cloud services are services that offer partial or complete management of a client’s cloud resources or infrastructure. Management responsibilities can include migration, configuration, optimization, security, and maintenance. These services are designed to enable organizations to maximize benefits from cloud services while minimizing internal time and costs. You can access managed cloud services for public, private, and hybrid clouds at any point in the cloud adoption lifecycle. Often, organizations will contract for services before migration to gain help determining which cloud resources best suit their needs and to ensure that configuration is performed correctly.
  • Cost Savings
  • Flexible and Scalable Solutions
  • High Availability, Reliability and Performance
  • Disaster Recovery
  • Expert, Dedicated, Around-the-Clock Support

With over 15 years experience,
we would love to help you!

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Cyber Security

Cyber security is the application of technologies, processes, and controls to protect systems, networks, programs, devices and data from cyber-attacks.
It aims to reduce the risk of cyber-attacks and protect against the unauthorized exploitation of systems, networks, and technologies.

Organizations that suffer cyber security breaches may face significant fines. There are also non-financial costs to be considered, like reputational damage.

It is a mistake to believe that you are of no interest to cyber attackers. Everyone who is connected to the Internet needs cyber security. This is because most cyber-attacks are automated and aim to exploit common vulnerabilities rather than specific websites or organizations.

Physical Security

Physical security is the protection of people, property, and physical assets from actions and events that could cause damage or loss. Though often overlooked in favor of cybersecurity, physical security is equally important.

At its core, physical security is about keeping your facilities, people and assets safe from real-world threats. It includes physical deterrence, detection of intruders, and responding to those threats.

At Salvadatos, we focus on the Security Cameras aspect of physical security. We can assist in the area evaluation, equipment recommendation and installation of security cameras to keep your people, property and assets safe.

Wireless Solutions

What are wireless network solutions?
A wireless network allows devices to stay connected to a network without the requirement of a wired connection. Wireless networks utilize Access Points to amplify and spread wireless signals that allow user devices that can hear the signal to connect to the network – regardless of where they may be.
Because there is no “one size fits all” strategy for wireless, we always approach business in a consultative manner. Finding out what matters to your business, advising you on best practices, and providing, installing, and supporting solutions and services that satisfy your needs are all part of our job description. Since every one of our customers is different, finding the ideal balance between price, functionality, and performance is crucial to both our recommendations and your final decision.

Remote Desktop Solutions

We offer custom solutions to our clients. Whether you need a software or hardware solution.

Remote access solutions consist of tools and software used to provide access to computers and devices in any location. This helps organizations to easily enable authorized access to devices so that remote support and management can be executed.

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

An example of remote access is when you use a computer, smartphone or tablet to connect to another computer or network from a different location.

Network Management System

What are network management systems?
A network management system, or NMS, is an application or set of applications that lets network engineers manage a network’s independent components inside a bigger network management framework and performs several key functions.

Network administration: This covers tracking of network resources, such as switches, servers, and routers. Software updates and performance monitoring are also part of network administration. Network maintenance: This includes fixes and upgrades to network resources.

Network Management Services

Network management involves the monitoring and maintenance of a business’s information technology. You can have an in-house network management team or hire the services of network management providers. Vendors of network management services provide a wide range of services:

  • implementing upgrades
  • monthly status reporting
  • user administration
  • network maintenance

All this helps you assess the network’s performance and optimize operations.

  1. Keeping Your Data Safe at All Times
  2. Identifying Security Threats and Enhancing Network Security
  3. Saving Money
  4. Having a Proactively Managed Network

An example of remote access is when you use a computer, smartphone or tablet to connect to another computer or network from a different location.

Server and Network Support

In a broad sense, Network Support has to do with everything that keeps your organization’s computer network running, productive, and up to date. It assures your devices are healthy, and your hardware, software, and personal devices are compatible and working.

Server support ensures regular maintenance and software updates to avoid cyber threats from accessing business systems. Server support companies can also deal with spamming issues and routinely check and update security settings.

This is why for smaller or larger businesses, having some form of network and computer support is not just helpful but necessary.

  • Standardization
  • Security
  • Computer Setup
  • Individual Troubleshooting
  • Network Changes and Implementation
  • Network Support
  • Hardware Needs